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Thursday, 21 August 2008

How Can We Work With Your Company?

What Kinds of Services Do We Provide?

Computer Systems  

Networking

Security

Technology Review and Strategic Planning

 

How Can We Work With Your Company?

If you’re a small firm without an Information Technologies staff, we can help.  If you think your computer system can work harder for your business or just needs to run more reliably,we’re there to support you.  If you are thinking that it’s time to upgrade your computer system, we can suggest upgrades that will most effectively help your business grow.  And if you just want a check-up on your computer system to make sure it’s functioning at its best, call us about that also!

If you have information technology staff but they need more resources,call on us.  We can provide the extra hands-on and eyes-on to work with your staff on those projects that need doing, but for which there isn’t time.  It might be an upgrade or a new project.  We will work with your staff to design and implement these tasks.  And we provide the complete documentation they need to ensure the project continues working and can be supported after we’re done!

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What Kinds of Services Can We Provide?

Computer Systems 

Server Design, Installation, and Support  We have the large systems experience to make sure your servers are configured correctly and work reliably.  Whether it’s a single server under your desk or a multiple-server installation, we’ve done it before so we know how to do it right the first time. Starting with selecting the hardware, software, and backup solutions you need to configuring, testing, and rolling out the systems, we have the expertise to ensure that your server or servers will keep running when you need them.

Email Systems  In many organizations, email is at or close to the top of business-critical applications.  With this in mind, you have to decide if you need an internal, server-based email system like Microsoft Exchange; an external, a hosted Exchange system; or if would you benefit most from using the email facilities that your web host  or another hosted service can provide.  We can help you decide and implement the solutionthat best fits your needs.

Desktop Solutions  Your staff's experience your computer systems through their desktop computers.  We have developed standards for desktop implementation that ensures that they work well for your staff and keep working well.  Whether you have all fixed desktop computers or a mixture of desktop and laptops for traveling staff, we can make sure they’re done right.

Software Installation  When you buyaccounting, order entry, or other specialized software from a far-away vendor,who is going to install it on your system? We have years of experience working with vendors to get their softwareup and running on organizations’ computer systems.

Troubleshooting  When something goes wrong, you need someone who can help solve the problem fast.  We have the experience, knowledge, andresources to get you back on your feet quickly and with minimal fuss.

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Networking

Network Design, Installation, and Upgrading  Your network is the glue that allowseverything on your system to work together and it’s something you don’t want tohave to worry about.  Whether your network is simple – in a single room – or complex – spanning floors, abuilding, or a campus, we can supply the talent and experience to make sure it works reliably day-in and day-out.  We understand network routers, firewalls, and switches and we can help you make the best choices for your business and make sure the implementation is done properly.

Wide Area Network (WAN) Design and Implementation  If you have more than one site, you will still want your staff to work as if they are on a single network.  We can make it happen. We have designed WAN implementations that allow staff at different locations to access the same facilities wherever they are.

Remote Access  Do you have staff who travel or work from home?  We can enable them to access resources on your network as if they were sitting attheir desk.  We provide remote access capabilities that enable staff to access only the services they are authorizedto use and also ensure that your network is protected from unwanted visitors.

Wireless Networking  Do you need wireless networking to enable staff to bring their laptops to the conferenceroom, to make it possible for staff to collect information at locations away from the wired network, or to accommodate guests.  We know how to do that and we can provide economical, effective solutions to your needs.

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Security

Network Security  Almost all networks are connected to the Internet today, but many dangers lurk there.  Some security experts have found that anetwork will be probed within an hour of the time it attaches to the Internet.  Having a good firewall iscritical to your network’s safety and we have the knowledge and experience tomake sure you have the right firewall for you.

Email Security  Having problems with spam, viruses, and other malicious software coming in through your email system.  We have solutions that will deal with the problem whether you have an internal email system orhave email hosted by your web-hosting company. 

Wireless Security  If you have or are contemplating adding a wireless network to your system, itneeds to be protected from hackers who might use it to gain access to your entire network.  We know how to do this and to do it right the first time.

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Technology Review and Strategic Planning

Perhaps your computer system is doing okay but you wonder if it could help your organization do better.  Or perhaps you are experiencing some problems with your computer system and wonder what you can do to make it work better and more reliably and help your organization become more efficient and effective.  Or perhaps you just aren’t sure in what direction you should be moving with the IT system.  Because we have worked with many organizations over the years, we can help in all these cases.  We will work with you and your IT staff, if you have one, to decide what changes, if any, you need to make and how to prioritize and implement them.

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