The Situation: A new client had three locations. Each location had its own computer system with its own central file server. However, the systems did not talk to each other, so that when staff members went from one location to another, they could not access their own files. As a result, they carried important files, including some with sensitive information from one site to another on flash drives. System administration was complicated because the administrator had to create duplicate entries on two or three systems for those staff members who worked at different sites. A Citrix applications server was located at one location and connected to the other twoby a virtual private network (VPN). However, this server was not part of any of the three domains. So, administration was further complicated because each person on that server had to have an account there as well.
The Situation: A foundation with a New York City headquarters had a conference center upstate. Documents to be shared with conference center staff had to be emailed to them and foundation staff had no access to their own or shared documents on the headquarters computer system when at the conference center. In addition the conference center did not have a file server. For that reason, conference center staff were storing documents on their own computers, which were not being backed up. Further, staff at the conference center had no simple capability for sharing documents among themselves.
The Situation: The IT Director unexpectedly left a Non-Profit organization for a new job and there was not enough time before he left to recruit a replacement. The new IT Director would need to possess expertise in the management of a complex network with 12 locations, multiple Windows servers, Cisco routers and switches, and a Netscreen firewall. The organization had 27 potential candidates for the position, but no one in the organization’s management had the expertise to screen them for technical expertise.
The Situation: A foundation conference center had limited internet connectivity for conference participants, including 3 public desktop computers in the business center and 3 additional network connections for guests with laptops. These drops were all connected to a public network to insure the security of the foundation’s private network.
The Situation: Each business day, a commercial bakery processes as many as 400 separate orders, which are entered by clerks into a database kept on a central file server. At the end of the day the production requirements are printed and distributed to the bakers for overnight production and delivery early the next morning. A failure of the server containing the orders would result in lost orders, dissatisfied customers, and lost revenue if the server can be restored quickly with order data intact.